Database connectivity issues

Incident Report for Ambassify

Resolved

A recent change in our query builder introduced additional overhead on some queries overwhelming the database. We've introduced changes to the query builder that should mitigate the issue.

Posted Jan 31, 2023 - 15:13 UTC

Update

We are continuing to investigate this issue.

Posted Jan 31, 2023 - 11:50 UTC

Investigating

We are currently investigating this issue.

Posted Jan 31, 2023 - 11:21 UTC

This incident affected: Members, Campaigns, Messages, Reporting, Visuals, Authentication, and Mobile.