Database unreachable

Incident Report for Ambassify

Resolved

The incident was triggered by a monitoring process running out of memory. We'll be re-assessing memory budgets for these processing and updating where necessary.

Posted Jun 22, 2022 - 14:12 UTC

Update

Database connectivity has been restored, we are investigating the incident.

Posted Jun 22, 2022 - 14:03 UTC

Investigating

We are currently investigating an issue with one of our datastores which is currently unavailable.

Posted Jun 22, 2022 - 14:01 UTC

This incident affected: Members, Campaigns, Messages, Reporting, Visuals, Authentication, and Mobile.